Commitment to Quality

Customer Satisfaction: Compliance: Continuous Improvement

EODT Quality is a means to achieve value for our customers, our employees and our communities.  EODT is a performance-based company that believes what gets measured, improves.  EODT became ISO 9001:2008 certified to improve our execution, and strengthen our organization. ISO requires that standards be developed for every element of our business, standards that we use to measure our performance against every activity, everyday.  This allows us to continuously improve our service to our customers.

EODT has designed its quality program to deliver real value to its customers, and as a customer of EODT you should expect improvements on a daily basis.  To ensure quality is infused into every activity, we listen to our customers, and then develop contract specific, performance-based Quality Assurance Surveillance Plans (Task Order specific QASP).  Compliance and progress reports are updated daily and accessible to our customers 24/7. 

Empowerment is a key to EODT Quality.  We encourage this by codifying our Ethics Program, Vision, Mission and Values into every element of every mission.  We recognize that everyone counts, that the vision and strategy must be shared, and there is an important link between team work and performance excellence. 

EODT’s strength includes our size, agility, diversity, and the opportunity we provide to liberate the creativity and energy of all individuals.  EODT Quality is a means, not an end; it transcends programmatic boundaries and becomes a distinctive condition necessary for success; it is the way we conduct ourselves, and complete our missions.